FAQs

  • Do you have insurance?

    Yes, we are fully insured. Please let us know if you need proof of insurance and we can provide it.

  • Can I book a photo booth for more than 4 hours?

    Yes. You can add on extra hours for $200 upon booking or $350 after booking.

  • Can the photo booth be outside?

    As long as it is not raining or too windy, yes, we are able to set up outside.

  • Is my deposit refundable?

    Yes, your 50% deposit is fully refundable up until 60 days before your event date.

  • Is there a limit to the number of photos my guests can take during the rental period?

    Nope! No limit at all! We want you to have as much fun as possible.

  • Do you have staff at the booth?

    Yes. All bookings include 1-2 staff that will be present for the setup, operation, and take down of the booth.

  • Do you have other backdrop options?

    Yes. If you don’t see a backdrop that you like, we can send you some other options. All backdrops that are not already in our inventory will incur a $200 fee.

  • How long does the booth take to set up?

    While our booth itself only takes about 20 minutes to set up, we typically aim to arrive at your venue at least an hour in advance. This is to ensure that we have adequate time for set up and to work out any unexpected technical difficulties should they arise.

  • I’m outside of Calgary, do you travel?

    Yes, we travel outside of Calgary. We charge a roundtrip fee of $0.72/km from Calgary city limits to your location and back.

  • What are your set up requirements?

    Our photo booth requires a 10x10ft space within a 10ft proximity (at most) from a power outlet. We require the client or venue to provide a small table for props except in the case that props are not a desired feature.

  • What is your booking process?

    Once you decide that you would like to book our photo booth for your event, we send over a contract with all the terms and conditions laid out. Upon signing the contract, we require a 50% deposit to secure your booking. After the deposit is received, you let us know what backdrop you would like to use and we also begin designing your photo template. After the details are sorted, you sit back and relax...we’ll see you at your event!

  • How far in advance should I book a photo booth for my event?

    Book your photo booth early! Popular dates can fill up quickly, so it's best to book yours as soon as possible. We recommend booking at least 3 months in advance, but we often book popular dates over a year out. If you know you want a photo booth, reach out to us right away to secure your date. We can do last-minute bookings if we have the resources, but we can't guarantee availability.

  • What kind of accessibility is needed at the event venue?

    The photo booth requires a level, solid, and accessible space at least 8 feet tall (for backdrop), and 10 feet wide by 10 feet long. The space must be easily accessible, as the equipment is heavy and cannot be carried upstairs. The photo booth may be placed outdoors, but it must be protected from the weather. If weather is expected, the booth must have a second location indoors available.

  • Do I need to provide wifi for the photo booth?

    Wifi is always best, but it is not necessary in order to book. Wifi allows your guests to download and share their digital images immediately. If Wifi is not available, your guests will receive their digital images the moment we connect to a secure connection, or as soon as we return to our home office. Our Photo booths and printers do not require Wifi to operate.

  • Can I bring my own props?

    Absolutely! You can bring all of your own props or just bring a few to add to the prop table. We are not responsible for your props, but we will make sure that we do not take them home with us at the end of the night.

  • I have my own backdrop and props, does this save me money?

    You are more than welcome to provide your own backdrop and props! However, all of our packages are charged at a flat rate, so we do not provide any discounts if you bring your own backdrop or props.